The Sewer Division maintains and repairs all public storm and sanitary sewers and appurtenances including, but not limited to, replacement, testing, cleaning and inspection of conduit, inlets, manholes and pump stations. The Town of Normal is responsible for collecting all sewer waste and transferring it through sewer mains to treatment plants operated by the Bloomington Normal Water Reclamation District. There are approximately 174 miles of sanitary sewers and 3,480 sanitary sewer manholes in Normal.

Sewer back-ups or problems should be immediately called into the Police non-emergency number (309) 888-5030, so that a Sewer Division worker can be dispatched.

Extra Services
Upon property owner request, special dye tests can be conducted to assist owners in gaining information about their sewer service. These extra services are provided in addition to the routine location of sewer mains for excavations coordinated by JULIE and the water department.