Online Services
The Town of Normal offers a variety of services on this website and is always looking for better ways to serve it's citizens.
Normal e-News
Sign up to get the information you want delivered to your inbox.
WebTrac
Register for Parks & Recreation Department activities and reserve tee times at Normal's Ironwood Golf Course with WebTrac.
Online Utility Account Access
New users - see our
Getting Started page.
You can review your up-to-date account information make secure payments
online. Go to the
Online
Utility Account Access page to login, or
click here for more information.
Online Citations System
Pay Town of Normal ordinance violations and parking tickets through our Online Citations System.
Online Building Permit Access
Check the status of building permits and schedule inspections with our Online Building Permit Access service. Check here for information.
Forms and Applications
There are many forms and applications available for the programs and services that the Town carries out. The documents are listed under their respective services and a combined list is available on the Forms and Applications page.
Communication
You can submit your comments, questions, suggestions, and concerns to the Town so we can continue delivering exceptional customer service.