Responsibilities

The Water Department is responsible for providing a safe and reliable supply of water for the citizens of the Town of Normal. In addition, adequate pressure and volume must be maintained for fire protection purposes.

The department has three main divisions: Administration/Billing, Distribution and Treatment.

Quick Links

• J.U.L.I.E.
• Home Water Works
• Water Conservation

Frequently Asked Questions

• How do I report a main break?
• How do I contact the Utility Billing Department?
• If I have a water quality concern, whom do I call?