As the transition to monthly water billing continues, it’s important to note the following:

There was a rate increase that was approved and effective April 1 for garbage fee from $18/month to $24/month.  Also, April and May were the transitional billing statements for monthly billing.  There were zero charges for Garbage and Storm Water fees on these statements because, under the old bi-monthly billing system, these fees were charged ahead. Fees for April and May had already been paid.

For those who prefer paperless billing, please register at here.  The Town also offers automatic recurring payment.  Payments are accepted online or by phone at no extra charge. 

For further clarification, please call 309-433-3411.

Other questions?  Email us at billingquestions@normal.org