Send a letter explaining why you believe you should not have received the ticket to the below address. Be sure to include your ticket number, license plate number, return address and phone number.
ATTN: Parking Ticket Appeals
11 Uptown Circle, 3rd Floor
Normal, IL 61761
Complete an appeal form in-person at the Finance Department (11 Uptown Circle, 3rd Floor).
You will receive an email or written response to the address you provide on your appeal form. It may take two weeks or more before you receive a response from the Appeals Committee. The amount of the ticket WILL NOT INCREASE until the appeal is resolved. If the ticket is found to be a valid ticket, you will then have seven (7) days from the date of the email or letter to pay the ticket before the amount increases.
If you request an email notification, please be advised it may be delivered to your spam folder. Additionally, an email notification will not open on a smart phone. It must be read on a computer.