Payments

Ordinance Violations


  • Pay online (Visa, MasterCard or Discover) using the Online Citations System.
  • Pay over the phone (Visa, MasterCard or Discover) by calling (309) 454-9769.
  • Pay in-person (cash, check, credit card) at the Finance Department, Monday - Friday from 8:30 am - 5:00 pm, located at 11 Uptown Circle, 3rd floor.

Parking Tickets


  • Pay online (Visa, MasterCard or Discover) using the Online Payment System.
  • Pay over the phone (Visa, MasterCard or Discover) by calling (309) 454-9769.
  • Pay in-person (cash, check, credit card) at the Finance Department, Monday - Friday from 8:30 am - 5:00 pm, located at 11 Uptown Circle, 3rd floor.
If you wish to appeal a parking ticket, do NOT make a payment at this time. View the parking ticket appeal process.

Utility Payments


There are several convenient ways to pay your utility bill. Please select an option most suitable for you, or if you already have an online account click here.