Start/Stop Service

Start Service


To establish utility service, you must call the Water Department. Utility bills include charges for water, sewer, garbage, storm water and Bloomington-Normal Water Reclamation District. Once you have service established and have received your first bill, you have the option to receive paperless billing and to pay in a variety of ways.

Stop Service


To discontinue utility service, please contact the Water Department.

Water Department


Hours: Monday - Friday, 8:30 am - 5:00 pm
Phone Numbers:
  • (309) 454-9565
  • (309) 454-9563
  • (309) 454-9710
  • (309) 433-3411